DATAIPO  LLC

​Data Processing and Project Services

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• Default Application(s) = Microsoft Office: Excel, Word, Access, PowerPoint, Project, Visio, Snag It, Outlook, Lotus Notes, Google: Drive, Folders, e-mail, Calendar, Docs, Sheets (see more below). 

• Turnaround time = within 2-3 business days (depending complexity and/or volume of work). 

• Agreement on Statement of Work =  After we agree on: the stakeholders, timeline, application(s)/access used and the fee, payment method  by signing and dating the information will be processed and completed within the agreed turnaround time.

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• Payment Method =  Square, Zelle, Credit Card      

  • Frequency =  Weekly (or as per contract)

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• Pricing (suggested, negotiable) = $20.00/hour and up

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Process Summary - HIPAA Compliant:  

INPUT= Organized, Simple and Secure Aquisition       

PROCESSING= Quick and Efficient       

OUTPUT= Accurate, Timely, Reports

 

• Services Offered (A - Z):

  • Administrative / Virtual Assistant (work with pre-defined procedures or assist in defining procedures to accomplish business project goals in areas such as:

    • Answering Support Tickets (Level 1, Level 2 to meet / exceed your Service Level Agreement)

    • Blog Maintenance (Publish posts on your Blog (with content you provide), Research on certain topics for blogposts, newsletters, Filter and reply to Comments)

    • Calendar Management, Booking appointments with clients

    • Creating Basic or Analytical Reports (on Milestones, Tasks, Deliverables, Sales, Performance)

    • Email Management/Filtering, Database building (eg. updating email or contact lists on your CRM)

    • Following up with clients/customers (sending thank you and other reminder emails)

    • Liaison between you and other team members

    • Manage and update Social Media Accounts (Facebook, Twitter, LinkedIn, YouTube)

    • Participating in discussion forums or message boards (more promotion!)

    • Personal errands (purchasing gifts for loved ones / family members online, Hotel and Flight Booking)

    • Preparing Slideshows (Powerpoint Presentations)

    • Receptionist duties (answering occasional calls)

    • Setting up and maintain AutoResponders (ex. Aweber, others...)

    • Transaction Processing

    • Transcription (Voicemail, Video or Audio, Podcasts etc.)

  • Communication and People skills (clearly and professionally share information with the appropriate audience, verbally and written)

  • Data Analysis / Metrics / Reporting (Importing, Exporting, Advanced MS Excel skills, Spreadsheets)

  • Database (MS Access, Toad /Oracle / SQL (some knowledge))

  • Data: Collection, Entry (Spreadsheets, Google: Sheets, Docs, Database, Systems: quickly learn and use, Web Application)

  • Data Security (Active Directory, IDM / Provisioning, Identity management: create, update, suspend, terminate, permissions, password management, RSA / SSL-VPN / Smartcard management), basic XML.

  • Documentation / Technical Writing (Understand Source Code, Logic, Manuals, Flow Charts (Read, Create), MS Word, Snag It, MAXIM, Visio)

  • Help Desk (Problem Solving, 'How To', Queue and Ticket management, L1, L2, Lotus Notes Support, Network Support, Printer management, Laplink, Service Level Agreement (SLA), Team Lead, Collaboration)

  • Project Coordination (work with Project Manager, Stakeholders, Create and maintain: Project plans, Timelines, Schedules, Milestones, Chair meetings, Execute, Error / Problem Log Management,  Status Management, MS Project)

  • Presenter (Create presentations, confident Public Speaker (in person, Skype, WebEx, e-meeting))

  • Test Coordinator/Tester (Create: Test Plans, Test Scenarios, Test Cases, Problem Log, Carry out: Functional, Regression, Stress Testing, (Iso.,  Int., Mod., Prod.), User Acceptance)

  • Trainer (on: Applications, Systems, Best Practices)

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• Disable any Temporary ID(s).   [AFTER PROJECT COMPLETION]